Category: organization

Where is the “off” switch?

On By Beyond DigitalIn Balance, digital life, management, organization, Social Networks5 Comments

Can we really disconnect from devices, email, social networks, the internet and digital life in general? Being caught up in a cycling trip for me is the easiest way to disconnect from all the rings, tasks, needs, wants, musts and maybe’s we get caught up in our digital life. An element of isolation and the tempo provide a good way to unwind and coach myself to be okay with the disconnection. The daily cycling, in an isolated environment, provides often limited cell reception, rare internet and few digital devices. This experience on the bicycle gives me the opportunity to create head space and day dreaming hours to clear out the mind and fall into a different time span and a grounded feeling. You generate in your head space for nothing.

Yes it is okay, and it feels good. Today it is getting harder and harder to disconnect…or find space for nothing. As we integrate our digital devices and social medias into every aspect of our work and home life we have developed a dependence, which is becoming invisible to our lives.  As new generations adopt this digital world as part of their social fabric, and consciousness, a collective dependency on seamless connectivity is embedded to our day. This level of subconscious dependency creates a new social bargain for the way we connect, disconnect and live our lives online and offline.

For my generation and others prior to the explosion of the internet, we experienced an environment of  limited connectedness, tied to a land line, payphone, letters, fax, face to face, newsgroups, bulletin boards, and then email. Our privacy was shaped within a connection of a friend or two, or small circle of friends/acquaintances. The norms based on word of mouth, hearsay, rumors, reputations forged live in front of  friends/acquaintances or through mediums limited to a small groups of folks for viewing or to interact with. Often it became an issue of our word vs their word. There was no digital footprint and it was harder accessing a paper trail.  This experience has equipped my generation and others with a counter-balance and point of reference of another option to our current non stop connectivity and diminishing privacy.

Today with non stop connectivity and diminishing privacy there is a different reference point for a new generation. A world of online social circles with friends and acquaintances in the hundreds, images, videos, wall updates, tweets, online hangouts all available 24/7 to potential huge audience not only our perceived friends/acquaintances but search engines, companies, governments, and a digital footprint not in our control.

The perception and understanding of privacy and non stop connectivity has changed. For many of today’s online users, there is no point of reference or experience of not having a digital footprint, not being connected 24/7 or understanding privacy in the context of the pre-internet world. A social media openness is the norm of privacy today for a whole set of children and young adults.

This shift can be uncomfortable for some, but is here. This has happened in the background of our awareness to certain degree.  My generations concept of privacy, balance and connectivity is framed with a memory and life experiences without these. Today children and young adults are framing their understanding and experiences based on a new social bargain where connectivity is a non negotiable ingredient to socialization both professional and personal. Connectivity is a must: cell phones to keep Mom and Dad in touch with your whereabouts, educations demands for mobile technology as a mandatory learning platform, commerce, entertainment, goverment and information delivered only online.

As with any changes in life you gain things and you loose things  Privacy and connectivity have changed and will continue to evolve in ways which will be be viewed by some as a paradigm shift, others the norm and for others a necessary evolution of our digital life.

Today the off switch is no more available! Even while we sleep or disconnect for a moment, emails, images, wall postings, and our digital footprints are active, being viewed, shared, forwarded, cataloged, and leaving a permanent digital trail. As individuals and a society we will need to carve and find the spaces to disconnect on our own. This ability to disconnect, find balance, and space for nothing will need to become a learned skill and behavior. For many of our students, with no point of reference to a unconnected world, their is no previous learning or points of reference to build upon.

As a society what does it mean when our digital footprints are available to anyone online, anytime, with any type of devices 24/7? This conversation needs to becoming part of our educators fabric and curriculum in schools. Even if a new generation has not experienced a disconnected world, it is part of our collective historical heritage the many moments when philosophers, artists, musicians, and thinkers  sat with space for nothing so they could create marvels. It is fine by me that there is no more an off switch, but it is not okay to let our students and young adults not have a skill set to be able to disconnect and create a space for nothing. A balance in life is a key, everyone should be exposed to this learning and have the opportunity to be mentored on how to develop this capacity: space for nothing.

John@beyonddigital.org

organizational shrapnel

On By Beyond DigitalIn information technology, International School IT, leadership, management, organization, School, Web 2.04 Comments

This post is dedicated to Joshua R. and Andrew H., thank you for your conversations and mentorings…

…as with any end to a international school year there comes moments of reflection and looking back that generate ideas and new perspectives. This year has been a challenging one on many levels due to a host of odd circumstances and situations in my department and school that effected us all in the IT Department, and required the team to face up to serious challenges. We all pulled together, and hats of to the team for their outstanding capacity to deal with everything that came to us. This has had me thinking about something I like to call “organizational shrapnel” things that fly in your face unannounced from corners you would not expect things to come from. Sometimes I even refer to these as “drive by shootings” were suddenly you are confronted with a situation unexpected and most often you are not prepared to deal with, but react and deal with in the best of your own ability.

Organizational Shrapnel is a state which generates a lot of inefficiencies, frustrations, errors, in-competencies, and slowdowns in accomplishing tasks in an organization. It is the event, moment, action or process where people look around with some confusion and try to point fingers and there is no clear evidence or concrete event that you can associate to the inefficiencies, frustrations, errors, in-competencies, and slowdowns.

Why should this be an issue? I believe that organizational shrapnel and the level of it in an organization can make or break a good team, group or organization. I believe that when groups/organization engage in a task or project, for the objective to be met you need to be able to trust and know that the different players are all going to accomplish their respective tasks, and that the framework of resources supports accomplishing the task, project or action.

This process of teams collaborating and accomplishing a task together in any institution is complicated and quite complex, we all experience this and it is no surprise to most of us. I feel if organizations, and teams can better understand the causes of organizational shrapnel and address the road blocks this tends to set  the stage for a more effective and smooth collaboration of a groups within any organization.

So what are examples of organizational shrapnel? These are broad in scope, and come in all shapes and shades.

  • A team works together and defines group agreements, but a member continually does not abide by these.
  • A decision is made and agreed upon, but there is no clear implementation plan, or process for feedback and evaluation.
  • A process or procedure is implemented within the organization, some stakeholder decide to follow it, others decide to not use it and use an alternative in isolation of the rest of the organization.
  • A collaborative group works together, but all the actions and follow through are continually done by a few, and others play lip service to the work but are not participating actively and tend to block movement in the meeting setting
  • An event, or task is organized and one of the stakeholders makes an error but does not report it, or share this out so others can support in correcting this.
  • Not following through on things
  • Looking at a situation within one perspective, and expecting others to follow through

…and many more, generally the pattern is that organizational shrapnel are small things which fall through, not completed tasks/steps, ignored agreements, tasks done inadequately, or where there is a lack motivation, drive by the players involved in completing the collaboration or task.

The frustration if organizational shrapnel becomes a habit and people accommodate to it, it can quickly become part of the organization’s culture and norms. The reality is all organization have a level of this, and the challenge is what environments and understandings can be shared to decrease it’s presence in any group or organization.

Organization, groups and teams who have a high capacity to understand and concretely deal with their organizational shrapnel create an environment where there is a greater motivation by the stakeholders of the organization which results in a sharp increase in creative flow generating innovation in moving forward.

John@beyonddigital.org